Clinic Policies

Missed Appointments

Our office expects all patient to adhere to the proper practice for cancelling and rescheduling appointments. There are many children waiting for appointments and the staff requires adequate time to fill an open time slot. There are penalty fees for patients who do not provide enough notice for cancelling/rescheduling appointments.
Follow up appointments require a minimum of 24 hours notice.

Running Late?

If you are running late (5-10 mins) please contact our office to inform us. Please note that if you are more than 15 mins late for your appointment you may be asked to reschedule your appointment.

Copy of Chart

For requests of chart copies for another physician and/or the family will be subject to the chart copy fee. Please note that we only provide chart copy via email or fax. There is a  fee for the per chart.

Letters/Forms

If you require a letter or form filled out by the physician be aware that there could be a fee. The fee depends on the type of letter or form requested.

Prescriptions

The physicians do not prescribe/renew prescriptions for patients without being seen prior. If the prescription has been lost the physician is able to fax/call in a prescription.